Refund & Return Policy

At Kardy, we take pride in our jewelry. If you are not completely satisfied with your purchase, please review our refund policy below.

Returns

  • Returns are accepted within 14 days of delivery

  • Items must be unused, unworn, and in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Sale or discounted items

  • Custom or personalized jewelry

  • Earrings (for hygiene reasons)

Refunds

  • Once your return is received and inspected, we will notify you

  • Approved refunds will be issued to the original payment method

  • Shipping costs are non-refundable

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.